Privacy Policy

Last updated: January 19, 2026

Welcome to sqrock.cloud ("we", "our", "us"). Your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or use our website and services.

By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information to provide better services to all our users. The types of information we collect include:

Personal InformationRequired

Name, email address, phone number, and address provided during account creation or inquiries.

Account Information

Username, password (encrypted), profile preferences, and service usage history.

Payment InformationSensitive

Payment-related details processed securely through third-party payment gateways. We do not store full payment card details.

We do not knowingly collect sensitive personal data such as government-issued IDs, biometric data, gender, or date of birth unless absolutely necessary for service delivery.

2. How We Use Your Information

Your information helps us provide, improve, and protect our services. We use collected data to:

  • Provide, operate, and maintain our services
  • Communicate with you regarding business, services, or support
  • Process payments and manage transactions securely
  • Improve website functionality and user experience
  • Comply with legal and regulatory obligations
  • Protect against fraud and unauthorized access
  • Send service-related updates and notifications

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and analyze website performance.

Cookies help us understand how you interact with our website, remember your preferences, and provide personalized content. You can control or disable cookies through your browser settings, though some features may not function properly without them.

Essential CookiesRequired for basic website functionality
Analytics CookiesHelp us understand website usage patterns
Preference CookiesRemember your settings and preferences

4. Data Sharing and Disclosure

We value your trust and are committed to protecting your privacy. We do not sell or rent your personal information.

  • With trusted third-party payment gateways for processing transactions
  • When required by law, regulation, or legal process
  • To protect our rights, property, or safety and that of our users
  • With service providers who assist in our operations (under strict confidentiality agreements)
  • During business transfers such as mergers or acquisitions

We may share your information only in the following cases:

All third-party partners are vetted for security and privacy compliance.

5. Data SecuritySecure

We implement comprehensive security measures to protect your personal information.

Secure servers with encryption
HTTPS protocol for all communications
Regular security audits and vulnerability assessments
Access controls and authentication mechanisms
Data backup and disaster recovery procedures

While we implement robust security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary for legitimate business purposes.

Our standard retention periods are:

Active Accounts5 years from last activity
Payment Records7 years for tax and legal compliance
Support Inquiries3 years from resolution
Marketing Data2 years or until you opt-out

You may request deletion of your data at any time, subject to legal requirements.

7. Your Rights

You have control over your personal data. Your rights include:

Access

Review the personal information we hold about you

Correction

Request updates or corrections to inaccurate data

Deletion

Request deletion of your personal data

Objection

Object to certain data processing activities

Portability

Receive your data in a structured, commonly used format

Withdraw Consent

Withdraw consent at any time where applicable

To exercise these rights, please contact us using the information below.

8. Children's Privacy

Our services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from minors. If we become aware that we have collected such data, we will take steps to delete it promptly.

9. International Users

Our website operates from India and is governed by applicable Indian laws.

While we do not specifically target users in regions governed by GDPR or CCPA, we follow generally accepted data protection best practices and respect international privacy standards.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices.

  • Update the 'Last Updated' date at the top of this page
  • Post a prominent notice on our website
  • Notify registered users via email for major changes

When we make significant changes, we will:

Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our Data Protection Officer:

Data Protection Officer

Rohit Verma

Registered Address

Jaipur, Rajasthan, India

Response Time

Within 48 hours for privacy-related inquiries

When contacting us about privacy matters, please include:

  • Your full name and contact information
  • Details of your request or concern
  • Any relevant account information